Please introduce yourself, talk about your past experience
Talk about...
The interview process started with an online assignment. I h
ad to reply to customer messages in English and another language. This part was easy.
After the assignment, I had an interview at their office. This interview lasted about one hour. The interviewers asked common questions. These included questions about my past work and why I wanted to leave my current job. They also asked if I could handle repetitive tasks. They asked if I was okay working extra hours without extra pay.
Two HR staff, Roy and Alvin, were very polite and patient. The manager, was not polite. She did not greet me. She just started asking questions. I did not like this.
They did talk about salary. The pay is less than what's listed on the 104 website. The maximum monthly range they offered already includes the bonus. Also, you must reply to customers after work hours. They do not pay extra for this.
Overall, the HR staff was good. But the manager's behavior was not good. This made the interview experience less pleasant. The need to work extra hours without pay is also a concern.
面試問答
Please introduce yourself, talk about your past experience
Talk about your past experience, relate it to why you would be a good fit for the company/role.
Are you ok with repetitive tasks?
Since the job can be really repetitive, dealing with customers inquiries, they want to make sure that you're ok with the job being repetitive.
Are you ok replying to customers after working hours?
This position requires you to check your emails and reply to customers after work hours.
They don't pay extra for working after work hours or give you credit hours, it's part of the job.
面試建議
Know what the job involves. You will have to work extra hours. You must answer customer messages even when you are not at work. The company will not pay you more for these extra hours.
Be ready for the interview questions. They will ask about your past jobs. They will ask why you want to leave your current job. Practice your answers ahead of time.
Understand the salary. The pay is less than what is on the 104 website. The highest number they quote already includes the bonus. Make sure you are okay with this before you accept the job.
