Synology is rapidly expanding in ANZ Region and is seeking multi-tasking experts that can help us drive results in local markets. As a Sales Account Manager, you will be working on creating plans together with other sales and marketing team members to maximize results. At the same time, you’ll be working with channel partners to build up a network and to find and develop potential customers. You will: - Develop potential business customers and expand market share in Australia and New Zealand - Regularly visit local channel partners and maintain customer relationships - Conduct market research, account and order operations, and report accordingly - Develop business in ANZ, including product analysis and presentations, pre-sales consulting, project management and channel promotions
As Synology rapidly expands in Hong Kong, we are looking for multi-tasking experts that can help us drive results in local markets. As a Sales Account Manager, you will be working with other sales and marketing team members to create plans that maximize results. At the same time, you’ll be working with channel partners to build a strong network and develop potential customers. You will: - Develop potential business customers and expand market share in Hong Kong & Macao - Regularly visit local channel partners and maintain good customer relationships - Ensure increasing adoption of Synology solutions and design go-to-market strategy by engaging with business customers and channel partners - Create strategic business development plans for target market segments and ensure that these plans drive better results or outcomes - Develop business in Hong Kong, including product analysis and presentations (Virtual & Physical), pre-sales consulting, training, project management, and channel promotions
As an expansion of our sales team, we are seeking individuals who possess an intricate understanding of B2B operations, complemented by a strong IT background. Your role will revolve around a comprehensive understanding of Synology's products and solutions, enterprise market development, managing customer relationships, and collaborating to devise a mutually beneficial sales ecosystem. You will: - Cultivate and manage relationships with business clients - Visit channel partners to foster relationships - Collaborate with partners by providing pre-sales support and consultation on customer needs - Develop and execute regional growth strategies, accounting and order operations, and deliver timely updates that reflect these activities - Organize and communicate customer feedback and market research/insights to product marketing and development teams
Synology 的技術客戶經理為拓展台灣市場的重要角色，將扮演 Synology 解決方案與客戶間的橋樑，提供穩定的技術支援 我們正在尋找具備溝通能力及 IT 背景的夥伴加入銷售團隊，未來也兼具業務的可能性，與我們共同打造 Synology 專屬的銷售生態圈 你將協助我們： - 回應商用客戶的產品技術問題，以提升客戶體驗滿意度 - 支援關鍵 Beta 版客戶進行技術驗證（POC）工作 - 提供客戶售後安裝、設定與升級服務 - 提供客戶完善的售後教育訓練，確保客戶能充分了解並有效運用我們的解決方案 - 不定期偕同業務拜訪客戶，提供技術支援、確保服務穩定 - 其他主管交辦事項
儲存是這個世界蓬勃發展的骨幹，我們藉由堅強的軟體實力，推出了許多先進的產品，為數位世界的進化貢獻卓著。從底層的實體儲存裝置一路到上層的檔案系統、管理工具，都是我們開發的技術核心，同時也致力於追求效能的最佳化與良好的使用者體驗 你將協助我們： - 開發產品核心的 Linux 作業系統並整合相關 subsystems (e.g., file system、RAID、device mapper、network、memory management、storage protocol) - 追蹤、分析軟體問題，增進內部專案穩定性與品質，並貢獻開源社群 - 建立自動化測試與持續性整合 (CI/CD) 的驗證架構，確保各項功能的可靠度 - 研究與評估資料儲存的關鍵技術，並與其他團隊共同研發、整合，推出高效率的儲存產品 - 開發產品核心的儲存管理系統，並與設計團隊合作打造出易於操作的使用介面
Data plays a pivotal role in driving modern businesses, economies, and societal advancement. Every second, an immeasurable amount of data is generated, with only a fraction of it being captured. At Synology, we specialize in designing data management solutions specifically crafted to empower businesses in their pursuit of innovation. As a Product Developer within one of Synology's core software teams, you will have the opportunity to work on the fundamental functionalities that underpin our storage solutions. Your contributions will be instrumental in shaping the future of our products. You will: - Developing robust and high-performance subsystems for Synology DSM (DiskStation Manager) - Creating efficient system monitoring solutions - Profiling and optimizing the performance of file-level protocols and block-level protocols
Data is what empowers today’s businesses, its aggregation drives economies and our society forward. We generate unquantifiable amounts of data each and every second, even if only a fraction of it is ever recorded. Synology designs data management solutions engineered to enable businesses to continue turning the wheels of innovation. As a Product Developer in one of Synology’s most fundamental development teams, you’ll be working on building responsive, reliable, high-performance, and easy to use hybrid cloud applications that impacts millions of users. You will: - Develop and maintain high-performance, reliable features that enhance our operating system and cloud services. - Collaborate with cross-functional teams such as other development teams, PMs, and designers. - Analyze and solve challenging, often unique, problems that continuously improves our cloud infrastructures.
Data storage requirements continue to increase as businesses generate and store more information. In order to meet tomorrow’s demands, our solutions need to be faster, even more reliable, and most importantly of all, be able to grow together with our customers. We’re looking to push the boundaries on building a distributed storage solution that is as easy to deploy as our existing products. You will: - Conduct feasibility studies and ensure implementations of cutting-edge storage and networking subsystems - Diagnose and refactor the architecture and design of distributed storage systems - Carry out regular reviews and analyses of various architectures, designs, and bug fixes to ensure product robustness and quality
As an AI Application Developer at Synology, you will be at the core of integrating cutting-edge Generative AI into our product ecosystem. Your primary focus will be engineering robust AI features and foundational AI frameworks directly onto Synology NAS and our specialized software solutions. By leveraging advanced techniques such as Retrieval-Augmented Generation (RAG), Agentic frameworks, and hardware-accelerated AI models, your work will directly shape how our global users interact with their data. We are looking for passionate engineers who embrace AI not just as a product feature, but as a daily catalyst for writing high-quality code and solving complex engineering challenges. You will: - Develop high-performance AI processing pipelines: Build and optimize core software in C++ on Linux, leveraging NVIDIA GPUs or OpenVINO to execute multi-modal AI tasks such as computing embeddings, OCR, image captioning, and transcription. - Optimize LLM integrations and RAG architectures: Develop sophisticated data indexing and retrieval workflows. You will apply engineering and design strategies to mitigate LLM limitations and ensure highly accurate, context-aware responses. - Engineer Agentic workflows: Utilize Golang and Agentic frameworks to develop advanced, autonomous AI processes. Implement Model Context Protocol (MCP) and define custom skills to solve complex problems dynamically. - Design scalable system architectures: Architect, integrate, and optimize both modern vector databases and traditional SQL databases to efficiently support heavy AI workloads. - Champion AI-driven engineering: Actively use LLMs and coding agents to write high-quality, maintainable, and testable code, while continuously automating workflows to boost overall development efficiency.
The Productive Communication Team is responsible for Synology's on-premises communication solutions, including MailPlus, Contacts, Calendar, and Chat. It is one of the fastest-growing solutions within Synology, with a year-on-year growth of almost 50%.As a part of the team, you will work with talented developers and leverage both proprietary and open-source software to create exciting new projects. Our mission is to bring profound changes in business communication, with a simpler but intuitive interface design and professional management features that scale up to tens of thousands of users. You will: - Design and implement features to meet defined performance metrics - Conduct code review and provide constructive suggestions - Collaborate with cross-functional teams such as designers, project managers, and quality assurance teams - Write high-quality code and run thorough tests via an automated CI system - Actively investigate and resolve important issues, as reported by users
Data is what empowers today’s businesses, its aggregation drives economies and our society forward. We generate unquantifiable amounts of data each and every second, even if only a fraction of it is ever recorded. Synology designs data management solutions engineered to enable businesses to continue turning the wheels of innovation. As a Product Developer in one of Synology’s most fundamental development teams, you’ll be working on developing a robust and reliable operating system core that forms the backbone of Synology's data management solutions. You may have the chance to work on or gain exposure to the following areas: You will design, build, and maintain critical subsystems in DSM, ensuring scalability, security, and performance across the platform. - Large-scale distributed system challenges - OS-level integration and system architecture - Security-critical infrastructure Authentication & Authorization Framework - Design and implement secure authentication and authorization systems (e.g., OAuth 2.0, OIDC) - Build access management and access control mechanisms across DSM services System Upgrade & OS Integration - Develop and maintain DSM system upgrade mechanisms with reliability and rollback support - Integrate with Linux system components (e.g., systemd) and handle system-level issues Web Framework Development - Build and maintain DSM web framework using Vue and modern frontend technologies - Design and implement backend services and APIs supporting web applications Build / Release Engineering - Design and optimize CI/CD pipelines and build/release workflows - Ensure software supply chain security and improve release reliability
Today's threats are constantly evolving and increasing in frequency and sophistication. New security paradigms need keep up with today's distributed services and zero trust model. You will be developing security frameworks for Synology products and designing forward-thinking defense mechanisms. We are seeking security engineers to join our blue or red team to help Synology bolster our defenses against malicious threats. You will: - In the blue team, you will implement and monitor security measures to protect our computer systems, including tracking CVEs, creating and maintaining SBoMs, and developing and implementing Synology’s cloud service. You also have the opportunity to design frameworks or help other teams to design products safely. - In the red team, you will be responsible for analyzing reports from our bug bounty program. You will enhance product security through code reviews and penetration tests. We also engage with the hacker community by joining the DEFCON and Pwn2Own contests.
Data protection is one of the most fundamental yet often overlooked components to ensuring business continuity. Synology solutions have protected millions of our customers against data loss from benign accidental file deletions to large-scale ransomware attacks on an entire organization. As a developer in Synology's Enterprise Backup Division, you will be tasked with developing our next generation of data protection solutions. The products you work on will carry huge responsibilities in safeguarding our customer's data against existing and evolving challenges and threats. You will: - Develop data protection applications that work on all mainstream operating systems, Windows, macOS, and Linux distros - Develop enterprise database backup solutions - Develop solutions that back up business SaaS platforms such as Microsoft 365, Google Workspace, and more - Research and implement performance and reliability improvements for our backup algorithms and systems - Work across each stage of a software development cycle - survey, analysis, design, implementation, testing, and support - Collaborate with other developers and cross-functional teams such as PMs, UI/UX designers, and QA - Work alongside other talented and enthusiastic developers to create industry leading solutions while constantly learning and tackling new challenges
How a product performs in the market is highly dependent on how well the planning for the product was done in advance. Behind each product should be a well-thought-out plan that ensures accurate product placement and exposure. As a Product Marketing Manager, you’ll need to be highly cross-functional. You will work closely with the product development team to define product positioning, analyze the market, and help with external communications. You will help shape the product's representation and successfully grow the product's user base. You will be responsible for working with product development, sales, regional marketing, and design teams to create a comprehensive product launch plan, ensuring solid execution to deliver the correct message to our customers. You will: - Be responsible for Synology’s industry-leading surveillance solutions, including Synology Surveillance Station, cameras, and more - Understand your products, define the target audience, and determine which messages should be delivered to customers through the appropriate channels - Perform market and customer research, dig into the details behind purchase decisions, find out how other competitors are positioning their products, and develop valuable market insight - Collaborate on the development and execution of the product’s go-to-market strategy and content marketing materials by working together with other teams - Monitor and evaluate campaign performance and share the results with relevant teams - Support sales teams with competitive intelligence, customer insights, and product training
As a Software Product Manager in the Data Protection team, you will own product initiatives from concept to launch. You will work closely with engineering, design, and cross-functional teams to define product strategy, translate user needs into solutions, and deliver products that users trust. You will act as a key bridge between technical development and business objectives—driving clarity, alignment, and execution. You will: - Define product requirements and drive execution across the product lifecycle - Drive product development by coordinating with engineering and cross-functional teams to ensure timely delivery - Identify user needs and market opportunities, and translate them into product strategy and features - Define success metrics and track product performance to continuously improve the product
As Synology rapidly expands in Korea, we are looking for multi-tasking experts that can help us drive results in local markets. As a Sales Account Manager, you will be working with other sales and marketing team members to create plans that maximize results. At the same time, you’ll be working with channel partners to build a strong network and develop potential customers. You will: - Develop potential business customers and expand market share in Korea - Regularly visit local channel partners and maintain good customer relationships - Ensure increasing adoption of Synology solutions and design go-to-market strategy by engaging with business customers and channel partners - Create strategic business development plans for target market segments and ensure that these plans drive better results or outcomes - Develop business in Korea, including product analysis and presentations, pre-sales consulting, project management, and channel promotions - Collaborate with marketing team to organize business events and conduct webinars and seminar presentations on regular basis
此職務為公司各類服務面向開發系統，包含但不限於以下這些項目：客戶關係管理系統、內容管理系統、金流付費串接、人力資源系統、生產管理與訂單物流系統等。需與 PM、前端工程師、設計師及需求單位進行跨部門溝通合作 您將與我們共同開發出高可用性、高擴展性且易於維護的服務，同時確保系統和資料的安全性 我們正在尋找能夠從不同領域引入新想法的工程師，擴大我們的開發團隊以打造更完善的系統服務 你將協助我們： - 以 OOP 和 MVC 概念來設計和開發與使用者互動的響應式網站服務 - 獨立使用後端框架開發系統，並規劃及實作 Database Schema 和 RESTful APIs - 與 DevOps 討論系統架構，並協助佈署和上線系統 - 與 QA 合作系統 debug 並修復問題 - 開發和維護能重複利用的開發模組
我們正在尋找具備深厚戰略眼光與產業整合能力的夥伴加入。此職位不需直接向終端客戶銷售硬體，而是透過深耕垂直產業關鍵夥伴（如工控、醫療、資安合規），建立起對手難以跨越的商業護城河，創造出對 Synology 產品「非你不可」的剛性需求。 你將協助我們 - 產業版圖擴張：識別並開發具備技術建議權的合作夥伴，如：SCADA 廠商、醫療設備商 - 嵌入式解決方案推動：協助夥伴將 Synology 方案嵌入其本體系統中，如：協助 SCADA 廠商儲存機台 Log、備份系統、發送通知 - 合規與標準制定：對接網路安全保險與 ISO 27001 等稽核機構，將 Synology 列為官方推薦的備份解決方案，建立長期穩定的建議權 - 自動化業績生態系：透過長期經營與投入，確保合作夥伴能持續推廣 Synology 方案，達成高黏著性的商業模式 - 商業模式創新：建立可持續維護且能自主運轉的商業模式，從「追逐當季數字」轉換為「建設未來基礎架構」
成為我們的關鍵成員，你將負責協助各種電腦設備需求，及 HelpDesk 事務 你將協助我們： - 軟硬體資產維護與管理 - 辦公室 PC 故障基本排除 - 撰寫 SOP 與文件更新以及與其他團隊協作，以加速服務流程
As a Product Specialist Intern in the Enterprise Productivity Solutions Team, you’ll work alongside our product manager to support the development and growth of Synology's productivity platform, including Synology Drive, Office, MailPlus, Chat, and Calendar, as well as Synology's emerging AI solutions. This internship is designed to give you hands-on exposure to the full product development cycle — from market research and spec writing to launch readiness and cross-functional collaboration. You will be responsible for: - Leading small-scale product projects end-to-end, including conducting market and user research, writing feature specifications, tracking development progress with PMs, and preparing documentation required for product launches - Identifying opportunities to improve product team workflows and processes based on your project experience, and proposing actionable solutions - Monitoring and synthesizing competitive landscape updates across Synology's key markets and product lines, and sharing regular insights with the team - Supporting the product marketing manager in developing go-to-market materials, including feature briefs, positioning content, and launch assets
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